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clientName | Original_amount | Refund_amount | Manager_email | Issue_description | Corrective_action | Requestor_email | Requestor_email | status | managerComments | financeStatus |
|---|---|---|---|---|---|---|---|---|---|---|
RATTLIDGE | 660 | 560 | Sarah.Payne@lcslegal.co.uk | Client felt after much deliberation they did not need this product | Regarding this Alex no longer works for LCS he was fully trained in these products and services | chris.clifford@lcslegal.co.uk | chris.clifford@lcslegal.co.uk | Approved - Pending Finance | ||
Rattlidge | 760 | 660 | Sarah.Payne@lcslegal.co.uk | The client did not feel it was them and I also agreed it was not appropriate | It was an old SC that sold it who was fully trained in these products and services | chris.clifford@lcslegal.co.uk | chris.clifford@lcslegal.co.uk | Rejected | ||
Jade Connelly | 534 | 184 | Sarah.Payne@lcslegal.co.uk | We are refunding the daughter for the OPG fee as this was not used.
Name on card: MISS JADE CONNELLY
Sort Code: 30-88-04
Account Number: 46856868
Bank: Lloyds Bank | Refund | gemma.holman@lcslegal.co.uk | gemma.holman@lcslegal.co.uk | Approved - Pending Finance |
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